SMS / TEXT MESSAGING POLICY
CCM Rentals
CCM Rentals (“we,” “our,” or “us”) may communicate with tenants, applicants, and prospective residents via SMS/text message for purposes related to property management and leasing operations. By providing your mobile number and opting in, you agree to receive text communications from CCM Rentals in accordance with this policy.
1. Types of Messages You May Receive
By opting in, you may receive SMS messages including, but not limited to:
- Maintenance updates and scheduling
- Account notifications and reminders (including rent-related notices)
- Property announcements and operational updates
- Leasing communications (including inquiries and availability, if applicable)
2. SMS Opt-In Consent
By entering your phone number or texting us, you expressly consent to receive SMS (text) messages from CCM Rentals at the number provided. Messages may include responses to inquiries, application and leasing updates, account notifications, and maintenance communications.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or contact our office.
Consent is not a condition of leasing or purchasing any services.
3. Message Frequency
Message frequency will vary based on your relationship with us and your specific interactions (e.g., maintenance requests, leasing inquiries, or account activity).
4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any message
- Contacting our office directly at 508-675-2222 or office@ccmrentals.com
Upon opting out, you will no longer receive SMS communications except for confirmations of your opt-out request.
5. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and plan. CCM Rentals is not responsible for any charges incurred.
6. Hours of Communication
We strive to send messages only between the hours of 8:00 AM and 9:00 PM (local time), except in the case of emergencies or urgent property-related matters.
7. Privacy and Data Use
Your mobile number and any information provided will be used solely for communication purposes related to CCM Rentals operations. We do not sell or share your mobile information with third parties for marketing purposes.
For more information, please review our Privacy Policy.
8. Security Disclaimer
While we take reasonable measures to protect your information, SMS/text messaging is not a fully secure method of communication. Please do not send sensitive personal or financial information via text message.
9. Changes to This Policy
CCM Rentals reserves the right to modify or update this SMS Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions regarding this SMS/Text Messaging Policy, please contact:
CCM Rentals
Phone: 508-675-2222
Email: office@ccmrentals.vcom
Website: www.ccmrentals.com